Dema France Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.6
- Return Policy4.4
- Price & Quality4.6
- Good Value4.8
- Shipping & Delivery4.5
Recent Customer Reviews (11)
Jens Hoffmann
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Adelaida Boykin
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Trausti Bergsteinsson
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Isaac Bélair
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Tina Ortego
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Beyzanur van Merode
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Darren Wilcox
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Khiazni Umkhayev
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Naomi Bier
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Daniel McMiller
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Dema France Pricing
Higher-end tools
€899.00 - €1699.00
Mid-range items
€109.90 - €499.00
Lower-cost accessories and smaller tools
€24.99 - €139.90
Payment Methods
Accepted Payment Options:
Prices for items on Dema-france.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Dema France credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Dema France Pros & Cons
Pros
1
Good product quality and delivery: Customers report that the products are exactly as expected with reliable delivery.
2
Wide range of items: Over 2800 articles in professional tools and accessories are available.
3
Secure payment: The website uses a secure payment system and HTTPS protocol for safe transactions.
4
Positive trust score: The site holds a trust score indicating low risk and good reliability.
CONS
1
Customer support response time: Replies to negative reviews typically take up to a month.
2
Limited information on user interface or shopping experience: There is no detailed feedback on the ease of navigation or purchase process.
3
Moderate engagement with negative feedback: Only about 11-12% of negative reviews receive a company response.
Dema France Features and Benefits
Features
Wide Product Range
Offers over 2800 items including professional tools, workshop equipment, DIY materials, hardware, handling, storage, and accessories for auto, motorcycle, garden, and home.
New Products Under Warranty
Ensures product reliability by offering all items as new with guarantees.
Secure Payment System
Provides a safe and secure payment process for customers.
Customer Service and After-Sales Support
Centralized operations in Alsace, France, including customer service, order processing, and after-sales follow-up to maintain service quality.
Strategic Logistics
Logistics support from the French headquarters and occasional support from a German group to handle high demand or stock shortages efficiently.
Quality/Price Advantage
Products are selected to offer a particularly advantageous balance between quality and price.
Professional Equipment
Caters to professional needs with robust workshop and bricolage equipment.
Convenient Online Shopping
A regularly updated online boutique for easy access and purchase.
Reliable Service
Local management of customer support and logistics ensures timely delivery and effective problem resolution.
Discounted Pricing
Discount rates from 6% up to 17% with competitive pricing in professional tool markets and frequent promotional offers.
14-Day Return Policy
Customers have the right to cancel the purchase within 14 days of receiving the item if in original condition.
Good Product Quality and Delivery
Customers report that the products are exactly as expected with reliable delivery.
Positive Trust Score
Indicates low risk and good reliability.